Do you offer free exchanges?Updated a year ago
Our commitment to assisting you extends to both the purchasing and exchange processes. While our Return Policy designates that return and exchange costs are the customer’s responsibility, we recognize that unforeseen circumstances may arise during shipping and delivery.
Should you encounter any challenges with your order, you may be eligible for a free exchange. Reach out to us through the chat widget located at the bottom-right corner of this page, send an email to [email protected], or call us directly at 314-431-5400, 855-4SMARTY.
Our team is dedicated to addressing your concerns and facilitating a seamless resolution.