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Return Policy

Can I return products to your physical store?

Unfortunately, it is impossible to return the products to the physical store. All returns must be delivered at a drop-off station near you. Here is a link to create a return online with all the steps you may need https://smartyhadaparty.com/pages/ret

Do you carry out an exchange?

When you decide to return a product, you can choose between a refund to the initial payment method, or opting for an exchange. For online returns, follow the instructions provided at https://smartyhadaparty.com/pages/returns. To initiate an exchange,

What should I do if I want to return my order?

If you are not satisfied with our product for any reason, you may return it. Here is a link to create a return online: https://smartyhadaparty.com/pages/returns

When can I expect to receive my refund?

After we have received the item that has been returned, it will take us between three and five business days to process your refund.

Do you offer free exchanges?

Our commitment to assisting you extends to both the purchasing and exchange processes. While our Return Policy designates that return and exchange costs are the customer’s responsibility, we recognize that unforeseen circumstances may arise during sh